Why Americans Don’t Trust Their Elected Officials – And How to Fix it

Poll: Corruption

This Navigator Research report covers the most recent perceptions of why elected officials are unable to get things done, including who Americans believe are more likely to be beholden to special interests, and how elected officials can show they can be trusted.

Why Elected Officials Can’t Get Things Done

Eight-in-10 Americans believe elected officials’ focus on enriching themselves and their donors stops them from getting things done, including 86% of Democrats, 78% of independents, and 74% of Republicans. Other top barriers to progress include: an unwillingness to reach across the aisle (77%), being out of touch and not understanding the struggles everyone else faces (77%), unwillingness to stand up to the most extreme members of their party (78%), and working for corporations instead of people (76%).

  • Among both independents and rural Americans, the perceived greatest barrier to elected officials getting things done is that they don’t understand the struggles everyone else faces (80%).
  • Among non-MAGA Republicans, the perceived greatest barrier is only doing what party leaders tell them to do (73%).
Bar chart from Navigator Research titled: Biggest Obstacles to Electeds Getting Things Done: Self-Enriching, Partisanship, Out of Touch, Extreme, Working for Corporations

Republicans Seen as More Likely to Be Working for Corporations Instead of the People

By 21 points, Americans believe Republicans are better described as “working for big corporations instead of the people” than Democrats (43% Republicans – 22% Democrats). By similar margins, Republicans are more viewed as: 

  • Focused on enriching themselves and their donors (net +15)
  • Out of touch and don’t understand the struggles everyone else faces (net +12)
  • Too focused on getting attention for themselves online and in the news (net +10)
Bar chart from Navigator Research titled: GOP Most Seen as Pro-Corporation, Self-Enriching, Attention-Focused, Out of Touch, Bowing to Party Leadership

Both Parties Viewed as Swayed by Special Interests

Americans are split on which party is better described as “incompetent and unable to come up with solutions to the biggest problems” (29% Democrats – 34% Republicans – 27% both equally), “only do what lobbyists and special interests tell them to do,” (28% Democrats – 32% Republicans – 29% both equally) and “distracted by unimportant issues” (31% Democrats – 33% Republicans – 29% both equally). For each of these descriptors, nearly half of independents believe they describe both parties equally.

Democrats Seen as More Ineffective and Weak

By 17 points, Americans believe “ineffective and weak” better describes Democrats than Republicans, though a plurality of independents believe it best describes both parties equally (40%).  By a six-point margin, Americans also believe “allow red tape and bureaucracy to get in the way of progress” better describes Democrats than Republicans.

Bar chart from Navigator Research titled: Democrats Are More Viewed as Ineffective, Weak, Allowing Red Tape to Get in the Way of Progress

How Elected Officials Can Build Trust with Americans

Across partisanship, majorities are more likely to trust an elected official who commits to term limits (67%), including 68% of Democrats, 55% of independents, and 69% of Republicans. Similarly, an elected official who refuses to take money from corporate donors and PACs would be viewed as more trustworthy (63%), including by 42% who say they would be “much” more likely to trust that elected official. Other popular reforms include:

  • Creating a non-partisan, open process to draw fair Congressional district maps (more likely to trust among 67% of Democrats, 55% of independents, 57% of Republicans)
  • Committing to not owning or trading individual stocks while in office (more likely to trust among 61% of Democrats, 47% of independents, 56% of Republicans).
  • Publicly releasing multiple years of their personal tax returns (more likely to trust among 64% of Democrats, 45% of independents, 53% of Republicans).
Bar chart from Navigator Research titled: Best Policies to Build Trust in Elected Officials: Term Limits, No Corporate Dollars, No Gerrymandering

Read more from Navigator: An early 2025 survey found that 74% believe the American political and economic system needs major changes. Within that three-quarters majority, 12% are so discontented that they believe the system needs to be torn down completely. Remarkably, this cuts fairly evenly across party lines. Our October 2025 focus groups on political dysfunction further underscored frustrations with the status quo and despair with the state of American politics.

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Trump’s Priorities Still Seen as Out of Whack

Poll: The Economy

This Navigator Research report covers the most recent perceptions of the economy, including how Americans are viewing the national economy, their own personal financial situations, and who they see in the government as best equipped to handle the cost of living.

Trump Approval

Trump’s approval ratings are deeply underwater. Just 41% of Americans approve of Trump’s handling of the presidency and 40% approve of his handling of the economy. Compared with Navigator’s polling conducted at the same time last year, presidential approval has sunk from net +2 in late January/early February 2025 (49% approve – 47% disapprove) to net -15 now (41% approve – 56% disapprove). Approval of Trump’s handling of the economy has seen a similar dip, falling from net +1 in early 2025 (47% approve – 46% disapprove) to net -17 (40% approve – 57% disapprove).

Line graph from Navigator Research, titled: Overall Trump Presidential Approval

Among independents and other groups, he’s even weaker. Just 24% of independents approve of Trump’s handling of the economy, and 30% approve of his handling of the presidency overall. Three quarters of Black Americans (75%) disapprove of Trump’s job as president, as do 64% of Hispanic Americans. Economic approval is similarly low for both groups – only 23% of Black Americans and 30% Hispanic Americans approve of Trump’s handling of the economy. While he’s underwater across generations, Gen Z stands out in their frustration with Trump’s job in office. Among Gen Z, approval of Trump’s presidency is net -34 (32% approve – 66% disapprove) and approval of his job handling the economy is net -30 (33% approve – 63% disapprove).

Economic Sentiments

Americans remain uneasy about their economic futures. Just 31% of Americans give the economy a positive rating, and only 4% would describe the economy as “excellent.” Americans’ views on the economy are guided heavily by their partisanship – though even many Republicans are negative. Only one-in-10 Democrats (11%) offer a positive assessment of the economy, while just over half of Republicans (54%) rate the economy positively – still, only 7% of Republicans would rate the economy as “excellent.” Independents remain unhappy with the economy; only 21% feel the economy today is in good shape.

Line graph from Navigator Research, titled: A Majority of Americans Continue to Rate the Economy Negatively

Americans feel a bit more optimistic about their own situation – but not by much. Overall, 39% feel confident, while 58% reported feeling “somewhat” or “very” uneasy about their pocketbooks. Again, partisanship plays a role: three-quarters of Democrats (75%) feel uneasy about their personal financial situations, while a slight majority (57%) of Republicans feel confident. As with overall economic sentiments, independents lean pessimistic. Only 32% of independents feel “confident” about their personal finances.

Line graph from Navigator Research, titled: On Their Own Personal Financial Situations, a Majority of Americans Remain Uneasy

Just 25% of passive news consumers (those who say their news comes to them, rather than them seeking it out) give the overall economy a positive rating, while only 31% are confident in their own finances. In comparison, active news consumers are 10-points more positive on the overall economy (35% v. 25%) and 13-points more confident in their personal finances (44% v. 31%).

Bar chart from Navigator Research, titled: Americans Are Unhappy With the Economy

Americans and Trump Remain on Different Pages

The disparity between Americans‘ priorities and what they think are Trump and Congressional Republicans’ priorities is stark. While 63% of Americans prioritize inflation and the cost of living, only 25% see it as a top focus of Republicans, a 38-point gap. While immigration is narrowly a top five priority for Americans at 32%, this is still 41 points lower than where they see the Trump administration’s focus (73%). Even among Republicans, just 51% place immigration in their top five desired areas of focus. The number two perceived focus of Trump and Congressional Republicans, foreign conflicts (47%), is of little interest to either Democrats (9%) or Republicans (11%).

Chart from Navigator Research, titled: Americans Want Congress and the President Focused on Affordability, But See Trump's Focus Elsewhere

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Do’s and Don’ts about Discussing ICE and Immigration

Do’s and Don’ts about Discussing ICE and Immigration

As lawmakers discuss guardrails and reforms to ICE and stopping Trump’s unpopular immigration agenda, these topics will continue to dominate news coverage for the days and weeks ahead. Recent polling from Navigator found Americans are overwhelmingly supportive of reforms to ICE. There’s also support for withholding funding from ICE if Democrats in Congress don’t get the reforms they’re looking for, even if it risks a government shutdown.

Here are some tips to effectively communicate about immigration and ICE:

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All eyes are on ICE

Poll: ICE

This Navigator Research report covers Trump’s handling of immigration and mass deportations as well as messaging guidance on ICE.

Views Of Trump’s Handling Of Immigration And Mass Deportations

Americans’ approval of President Trump’s handling of immigration continues to fall to a net -12. Just two months ago, before Renee Good and Alex Pretti were killed by federal immigration officials, Trump’s net approval on immigration was at -7. Net approval of Trump’s handling of immigration is notably low among women (net -17 approval), people between 18 and 34 years of age (net -21 approval), people of color (net -40 approval), and independents (net -27 approval).

Bar chart from Navigator Research, titled: A Majority of Americans Disapprove of Trump’s Handling of Immigration, With Ratings Souring Most Among Independents

Nearly six-in-10 (59%) oppose the way Trump has deployed ICE. Similarly, majorities (52%) also disapprove of Trump’s mass deportation blame. In January 2025, a majority (51%) approved of Trump’s mass deportation plan.

For the first time since November, a majority (51%) say they’ve seen mostly negative news about Trump recently. ICE and immigration have dominated the positive and negative news coverage of Trump.

Americans Do Not Agree With Trump’s Mass Deportation Agenda

Nearly two-thirds (65%) of Americans say the Trump administration should mainly target their deportations towards those with convictions and criminal records. However, 64% say that the Trump administration is doing the opposite, targeting all undocumented people for deportation, regardless of whether or not they have a criminal record.

Bar chart from Navigator Research, titled: Americans Want to See Immigration Enforcement Focus on Criminals, But They See Trump Doing Something Very Different

Two-thirds (66%) of Americans support a balanced approach on immigration that focuses on fixing a broken system rather than a system focused on strict enforcement and mass deportations (25% support). This includes a plurality (48%) of 2024 Trump voters.

Bar chart from Navigator Research, titled: Americans Prefer a Balanced Immigration Approach By More Than 2-to-1

Worries About ICE

Nearly two-thirds (65%) of Americans are worried, including 50% who are extremely worried, about ICE agents acting violently towards people because agents lack training. Among those most concerned by this are independents (71% worried, 50% extremely worried), non-MAGA Republicans (51% worried, 30% extremely worried), and Black Americans (85% worried, 66% extremely worried).

Other top-testing concerns are ICE targeting people for their appearance (62% worried, 48% extremely worried) and ICE detaining children and separating families (63% worried, 47% extremely worried). General concerns regarding ICE targeting citizens and lawful residents (60% worried, 46% extremely worried) were just as concerning as concerns regarding ICE targeting residents in “your community” (58% worried, 44% extremely worried).

Bar chart from Navigator Research, titled: Top ICE Concerns: Violence, Lack of Training, Family Separation, Targeting People Based on Appearance, Targeting Citizens

Highlighting ICE’s Actions

A majority of Americans are concerned by ICE’s actions. Messages that Americans find concerning include:

  • ICE should be going after violent criminals, but instead is being far too aggressive and broad in its approach.
  • We are spending billions of dollars on ICE to terrorize our communities while cutting billions from things that help Americans get by, like health care and food assistance in Medicaid and SNAP.
  • ICE is acting like a secret police force in a dictatorship that is completely loyal to Trump: masked agents are terrorizing communities and killing citizens.
  • ICE is tearing families apart, detaining and zip-tying children and separating U.S. citizen children from their families.
  • ICE is supposed to be making our communities safer, but they’re making us less safe.
Bar chart from Navigator Research, titled: Top Messaging Against ICE: Too Broad, Costing Billions That Should Go to Health Care, ICE As a Secret Police Force

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Americans Continue To Sour On ICE

Poll: ICE

This Navigator Research report covers the most recent perceptions of ICE following the killings of both Renee Good and Alex Pretti, including tracking of ICE’s favorability, the share who believe Secretary Noem should be impeached and Stephen Miller should be fired, and the reforms to ICE that Americans most support.

Trump’s Handling Of Immigration Is At A Low

Trump’s handling of immigration hit its lowest level in his second term. However, Americans still trust Republicans over Democrats on immigration issues, including enforcing immigration laws the right way (40% trust Republicans, 36% trust Democrats), border security (44% trust Republicans, 31% trust Democrats), and fixing the immigration system (40% trust Republicans, 31% trust Democrats).

Perceptions of ICE and Recent Violence

A majority of Americans continue to hold negative views of ICE (net -22; 36% favorable – 58% unfavorable), consistent with Navigator’s first January survey (net -20; 37% favorable – 57% unfavorable), and a drastic decline since June 2025 (net -8).

As views of ICE remain underwater, news of ICE’s actions in Minneapolis continues to dominate, as overwhelming majorities have seen, read, or heard news about the fatal shootings of Alex Pretti and Renee Good (83%), including over seven-in-10 passive news consumers (71%). Not only are these events well-known, they’re worrying. A majority find the deployment of ICE to Minneapolis leading to the killings of Renee Good and Alex Pretti to be concerning (58%), including among a majority of independents (58%) and a third of non-MAGA Republicans (33% concerned).

ICE is more unpopular than other entities. Americans are split on how they view the Department of Homeland Security as a whole, as 44% view the agency favorably, and 43% unfavorably (87% familiar). If reduced to just its acronym, DHS, views are still split but with less familiarity (66% familiar; 32% favorable – 33% unfavorable). Similarly, Americans are split on U.S. Customs and Border Patrol, viewed favorably by a 3-point margin (87% familiar; 45% favorable – 42% unfavorable).

Bar chart from Navigator Research, titled: ICE’s Ratings Are Deeply in the Negative Following Recent Events

Miller/Noem

Homeland Security Secretary Kristi Noem and immigration advisor Stephen Miller, two of the architects of the administration’s immigration agenda, have net-negative approval rates of -14 points and -12 points, respectively.

Bar chart from Navigator Research, titled: Nearly Half Support Impeaching DHS Secretary Kristi Noem

More people support efforts to impeach Noem than oppose (45% support to 35% oppose). 40% of non-MAGA Republicans support impeaching Noem compared to 37% who oppose. About a third of MAGA Republicans (31%) support impeaching Noem.

Likewise, 42% support firing Stephen Miller compared to 29% who oppose his firing. When given more information about Miller’s role as the architect of Trump’s ICE policies and his initial defenses of the murders of Renee Good and Alex Pretti, calling them assassins and domestic terrorists, support for his firing jumps up to 52%.

Bar chart from Navigator Research, titled: Americans Want to See Stephen Miller Fired; Support Increases With More Detail About Who He Is and What He’s Said

Reform/Abolish

By a 2-point margin, Americans support abolishing ICE (47% support – 45% oppose), including 74% of Democrats, 55% of Hispanic Americans, 53% of those ages 18-34 years old, and 47% of white women.

Bar chart from Navigator Research, titled: Americans Are Split on Abolishing ICE; When Given More Options, Pluralities Support Reform Over Abolition or Continuation As Is

When given the options between abolish, reform, or make no changes to ICE, more say there should be significant reforms (43% reform – 27% abolish – 24% make no changes), though Democrats still are more likely to support abolishing ICE than reforming (49% abolish – 44% reform – 3% make no changes).

Reform Policies

Many of the proposed reforms to ICE floated by lawmakers are popular. In particular, the most popular are requiring ICE agents to wear body cameras (86% support), requiring all ICE agents to go through full criminal background checks (84% support), requiring ICE agents to de-escalate conflict whenever possible (76% support), and setting standards of conduct for ICE agents, meaning they could be prosecuted if violating them (76%) support).

Bar chart from Navigator Research, titled: Background Checks and Body Cameras Are Most Strongly Supported ICE Reforms; Range of Policies Enjoy Majority Support

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Meet The Pocketbook Pessimists

Poll: Pocketbook Pessimists

This Navigator Research report covers Americans who rate the economy negatively or are unsure but don’t yet blame Trump and Republicans in Congress.

Pocketbook Pessimists

In a survey Navigator research conducted earlier this month, a group of nearly one-third of Americans said they are either unsure or pessimistic about the economy (31%), but they do not yet blame President Trump and Republicans in Congress for costs rising.

This group, which Navigator is referring to as “pocketbook pessimists,” leans independent (52% of independents fit into this category) and 37% are between the ages of 18 and 44.

Chart from Navigator Research, titled: A Third Are Unsure on the Economy or Believe the Economy Is Bad, But Don’t Yet Blame Trump and GOP for Costs Rising

This group is less likely to say politics are important to their identity (only 52% said they were, compared to 66% of all voters). Half say they voted for Trump in 2024 (50%), compared with 29% who say they voted for Harris, and 6% who say they voted for somebody else. 17% say they did not vote at all.

Bar chart from Navigator Research, titled: Pocketbook Pessimists Skew More Independent and Are More Likely To Be Non-Voters

Feelings About Trump, Democrats, And The Economy

While pocketbook pessimists are reluctant to blame Trump for their economic pain, they’re still largely negative on him. Trump has an overall net -8 approval with pocketbook pessimists, slightly better than the net -14 approval he has with Americans overall.

Pocketbook pessimists have a net -14 approval of Trump’s handling of the economy and give him an average grade between a C- and a D+ on the economy, about the same grade he got from all Americans.

Bar chart from Navigator Research, titled: Though They’re Not Yet Ready to Blame Trump/GOP on Costs, Trump’s Ratings Are Not Glowing With This Group Either

Tariffs have a net -34 favorability rating among this group, while the Affordable Care Act (ACA) has a net +25 rating among them.

Bar chart from Navigator Research, titled: While These Pocketbook Pessimists Don’t Like Tariffs, They’re Supportive of the ACA

Pocketbook pessimists feel crushed by the economy. 77% say their costs are going up (compared to 72% of Americans overall). Similarly, they are slightly more likely than Americans overall to say the cost of groceries (86% vs. 81%), housing (77% vs. 70%), and utilities (81% vs. 74%) are going up. 70% also say health care costs are rising.

Bar chart from Navigator Research, titled: Pocketbook Pessimists Say the Costs of Groceries, Housing, Health Care, and Utilities Are on the Rise

Pocketbook pessimists blame policies from Trump and Republicans in Congress for rising costs. A majority say they blame Trump’s tariffs for raising their costs (54%), 42% say they blame Republicans’ cuts to SNAP and Medicaid, and 41% say they blame Republicans’ inaction on ACA subsidies for their rising costs.

Bar chart from Navigator Research, titled: The Greatest Wedges With These Americans Against Trump on the Economy Are Tariffs, Medicaid/SNAP Cuts, ACA Subsidies

However, this group doesn’t necessarily trust Democrats more. On many issues including taxes (39%) and inflation and the cost of living (36%), a plurality say they trust neither party on the issue.

Bar chart from Navigator Research, titled: This Group Is Largely Untrusting of Both Parties on the Economy, Though They Lean Towards GOP

Media Habits

Pocketbook pessimists are evenly split between Passive and Active News Consumers. 45% say they turn to social media for news (compared to 40% of Americans overall). 58% say they use TikTok multiple times a day (compared to 52% of all Americans).

Bar chart from Navigator Research, titled: This Group Is More Likely to Get News From Social Media and Use TikTok, Snapchat

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